CONTACT
Contact Rules
-
We do not take Requests as a site.
-
Do not send requests in the contact form.
-
Please select a Subject.
-
Please include a Message.
-
We will not respond to messages that do not follow the rules.
-
We will not respond to messages that do not pertain to the site, to trainz, or to the RWS/Thomas Franchise.
-
Responses will be provided between 2-3 Business Days​
​
Missing or Faulty Dependencies
If you have any missing or faulty dependencies for any content you download, please let us know the assets KUID, what content its for, and if its faulty, what is the error message you are receiving. Please do not ask for us to fix content not from the site. Also note, there is a publicly shared Google Drive Folder with some common missing dependencies.
​
​
​
​
​
